Yeti Communications Ltd (est 2005) is a New Zealand and Indonesian based company
ALL PRICES ON THIS SITE ARE IN US DOLLARS
INTERNATIONAL CUSTOMERS WELCOME PLEASE EMAIL FOR INTERNATIONAL PRICES IN US $ INCLUDING SHIPPING
NEW ZEALAND AND INDONESIAN CUSTOMERS PLEASE EMAIL FOR PRICES IN NZ$ OR IDR
MULTI-MODE 10 METER / EXPORT RADIOS
HOW TO CONTACT YETICOM
Counting Since 1/1/06
WHY DOES IT COST SO MUCH TO SHIP FROM NEW ZEALAND OR INDONESIA?
SHIPPING IS DONE BY WEIGHT NOT SIZE OF PACKAGE WHEN SENT OVERSEAS .
We send every thing tracked/insured via international courier (EMS) who weight the box and ship on a weight basis
WHY CAN YOU NOT GIVE A DISCOUNT ON SHIPPING FOR MORE THAN ONE ITEM?
WHY CAN YOU NOT DO FREE SHIP OUTSIDE NEW ZEALAND OR INDONESIA?
Unlike china and certain other countries where the government heavy subsidizes their shipping costs (why you can buy a item from china and its free shipping on sites the likes of Ebay etc) ,our governments like the USA government do not subsidize the postal services shipping
HOW MUCH DOES IT COST TO SHIP A MOBILE RADIO?
This varies as to which country and whether that country ACCEPTS EMS shipping, not all countries do. Generally it is between 40-65 dollars for most countries, however in the EU and South America this can be higher or we can not ship to that country via EMS courier.
WILL YOU DISCOUNT THE PRICE OF THE ITEM ON THE CUSTOMS FORM SO THE BUYER CAN AVOID CUSTOMS TAX/FEES?
1/it is illegal to do so as it comes under customs fraud and evasion of goods sand services tax on imports
2/ if there is a insurance claim on postal damage with EMS it is to the value of the customs form listed price of unit and shipping cost
WHICH COUNTRIES ACCEPT EMS COURIER SERVICE?
Australia, Austria, Belgium, Brazil, Canada, China, Cook Islands, Costa Rica, Croatia, Czech Republic, Denmark, Ecuador El Salvador, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Macau, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Samoa, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, UK, USA , Vanuatu, Uruguay and Vietnam.
WHAT HAPPENS IF THE COUNTRY I LIVE IN IS NOT ON THE EMS SERVICE LIST?
HOW COME YOU WILL NOT SEND ANTENNAS OR BASE TYPE RADIOS INTERNATIONALLY?
ANTENNAS: The reason we will not send Antennas internationally is that they exceed the length we can sent overseas so have to pay an extra fee to do so, this is often 2-3 times the cost of the antenna!. It is much cheaper for the customer to source an antenna local to them
BASE RADIOS: Most base radios are very heavy and in excess of 7KG so cost alot more to send than even two mobile radios as an example to send a 19" rack base radio to the united states it is 180usd just in shipping !..some counties will not expect shipping via the normal EMS international courier service and require it to be sent EMS EXPRESS courier which is VERY expensive
SMALL ITEMS LIKE MICS ETC
The cost of sending a microphone to a customer often is more than the cost of the microphone!.. although we will send you one it will be via airmail and not EMS International courier, this saves cost to the customer however there will be no tracking or insurance (air-mail does not have either)
Large items, however do not get priority on flights as it is custom for airlines to send as many as they can on each flight ..many small boxes take the space of one an oversized box we can not be held responsible for any delays in this process with large items like base units or large amplifiers.
POSTAL SERVICES LOCAL AND INTERNATIONAL
Tracking of items once they leave our shores are the responsibility of your local postal carrier .. you are as always provided with link to tracking and tracking number on the day the item is sent via email
i n the case of parcels sent to united states it is USPS (if sent international courier or express courier )
tracking from within New Zealand is with NZPOST NZPOST TRACK
if with in USA USPS TRACK
For all other counties EMS TRACKING or your local postal carrier
DHL (only from Indonesia) DHL TRACKING
INTERNATIONAL COURIER SERVICE
This is our most common service used and we highly recommend it for service we have been using it since 2008 and we have never lost a package via this service however due to local postal services there can be issues with tracking mainly from "3rd world" or ex soviet block counties ,some counties have very poor postal service tracking however the ems sites can only provide information based on information based on YOUR local postal carriers tracking system updates .
PLEASE SEE LINK IN RED BELOW
All international courier postage is done with "Track and Trace" with postal insurance. You will be provided with tracking numbers with purchase on the day it is sent. All packages sent to customers within New Zealand or Indonesia are sent normal postal service with tracking.
INTERNATIONAL EXPRESS COURIER SERVICE
We generally only use this service to countries we can not send to via the above international courier service
AIRMAIL (NON TRACKED OR INSURED)
We DO NOT recommend this service as there is NO TRACKING or INSURANCE
RESIDENTS IN THE FOLLOWING COUNTRIES
Germany, Netherlands, Austria, Luxembourg, Liechtenstein
DELAYS / PROBLEMS WITH POSTAL SERVICE
We do not have shares in any postal service or courier company we do not control the mail, we do not have contacts in customs once the package leaves our hands at the post office it is the post office or courier company that has ownership of the item till it is delivered to you. If there is a problem once it leaves New Zealand or Indonesian shores you have to contact your postal service in YOUR country for details of your item in using the tracking number we provide. On the rare occasion we can ask our postal service to search the tracking but the time frame to do so is only 14 days from sending.
Often customs hold an item if fees are due we do not set the time or price they charge!. We also can not be held responsible for these delays which are often due to the receiver of the item not contacting customs in the first place there is a reason why we ask for your daytime phone number
Although we would like speedy delivery of your package sometimes there are delays due to acts of god or delays at customs or courier delays due to stopped flights etc ..we do not control these factors.
PLEASE BE PATIENCE in the 13+ years www.yeticomnz.com has been using the ems service we have NOT lost one package.
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